Your use of our site and purchase of products from AllPerfumes.co.za indicates your understanding of and agreement with our Terms and Conditions. These terms are subject to change without prior written notice, at the sole discretion of AllPerfumes.co.za.
1. General Information
- The products shown on the AllPerfumes.co.za Website are offered for sale within the limit of available stock and under the conditions of sale specified on the Website.
- We reserve the right to modify at any time and without notice the products displayed on the website. The sale conditions related to the products—in particular pricing conditions—are those in force at the time an order is placed by the customer.
- Products sold on this website are parallel imports, it is possible that fragrance variations could occur per perfume batch, and thus, per individual order.
- Products sold on this website are not all natural, if you have extremely sensitive skin, it is always recommended to do a patch test (try a small portion of our perfumes on a very small portion of your skin) for compatibility and potential allergic reactions. You may have allergies or sensitivities to certain ingredients that are nonetheless safe for most people. It is your responsibility to check ingredient lists if you have a known allergy. It is your responsibility to consult a doctor immediately if you think you are having an allergic reaction to our products. Products are safe for normal use as perfumes, in small portions on one’s skin. They are not safe for ingestion or other uses.
- AllPerfumes.co.za shall not be held liable in any way should it run out of inventory or if the products become unavailable.
- In order to fulfill your orders, sign up for our newsletters, or log in to our website to access saved orders, you may be asked to enter personally identifiable information (PII) such as your name, e-mail address, delivery address, phone number, credit card number, and username/password.
- If you simply visit AllPerfumes.co.za, we will not collect PII from you.
- We may use the information we collect from you to personalize your experience, to improve our website to better serve you, to respond to customer service requests, to administer a contest, promotion, or survey, to fulfill orders you made on our site, to quickly process your transactions, to ask for ratings and reviews of services, or to send you information about our products.
- We protect your information by scanning our website by a third-party scanner on a regular basis to make your visits to our website as secure as possible. We further protect your PII by encrypting it via Secure Socket Layer (SSL) technology. We keep your information for no more than three (3) years after your most recent provision of information or renewal.
- We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include our website hosting partners, our payment platform PayFast.co.za, security advisers, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
- We may release your PII when requested in order to comply with the law, enforce our site policies, or protect ours’ or others’ rights, property, or safety.
- We may use non-PII information for marketing, advertising, or other purposes.
- If a data breach occurs, we will notify all users via e-mail and with a notice on our website as soon as possible.
- If at any time you would like to unsubscribe from receiving future emails, you can use the Contact form on our website, or use the ‘unsubscribe’ link at the bottom of any email you receive from us.
3. Prices and Payment Terms
- All prices, discounts, and promotions posted on our site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Price increases will only apply to orders placed after such changes.
- Sales and special offers may run for limited times only. Online sales and special offers will not be honored beyond the stated time limit or once stock runs out for limited offers.
- Posted prices do not include taxes or charges for shipping and handling unless stated or displayed. All such taxes and charges will be added to your order total and will be itemized in your shopping cart. Shipping and handling may vary according to location and courier service used.
- Terms of payment are within the sole discretion of AllPerfumes.co.za. Payment must be received by us before acceptance or fulfillment of an order. We accept all major credit cards for all purchases and internet banking payment transfers. By providing us your credit card information, you represent and warrant that:
i. The credit card information you provide is true, correct, and complete;
ii. You are duly authorized to use such credit card for the purchase;
iii. Charges incurred by you will be honored by your credit card company; and
iv. You will pay charges incurred by you at the posted prices, including shipping and handling and all applicable taxes, if any.
4. Order Acceptance, Change, and Cancellation
- AllPerfumes.co.za may refuse to accept your order at any time at our sole discretion, with or without explanation. We will not charge you for any order it chooses not to accept.
- You may change or cancel your order at any time before it is shipped. You must notify us on our contact page immediately. If your order has already shipped, you may not cancel your order.
- AllPerfumes.co.za may cancel your order at any time in our sole discretion, with or without explanation. We will refund you within three days of sending you a notification of cancellation.
- For additional conditions and processes see the Returns Info page on our website.
- AllPerfumes.co.za delivers to addresses within South Africa only. We do not deliver internationally at this time.
- AllPerfumes.co.za does not deliver to post office boxes (P.O. Boxes).
- AllPerfumes.co.za dispatches perfumes within one to five (1-5) days of receiving payment of orders. If it will take longer than five days, you will be notified in your order confirmation. AllPerfumes.co.za reserves the right to change courier services at any time. Delivery time may vary depending on location, time of year, and other factors beyond our control.
- AllPerfumes.co.za is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We provide tracking information and courier information for the customer at the e-mail address provided in the order form.
- For additional conditions and processes see the Delivery Info page on our website.
6. Return Policy
- See Returns Info page on our website for conditions and processes for valid returns.
7. Broken Items
- AllPerfumes.co.za wraps all products in bubble wrap and attempts to keep them as safe as possible. However, we do not have control over our carriers or potential accidents in transit. If you receive a broken product that is the fault of the carrier, you must notify us by e-mail or via our contact form within three (3) days of receiving shipment. Any broken product requests must include a photo of the broken product. We will send you one (1) replacement bottle of the same fragrance or, if out of stock of that fragrance, a similar fragrance. We will not replace breakages that occur once the package reaches you, whether you have opened the package or not.
- AllPerfumes.co.za will not send more than one replacement bottle per customer.
- AllPerfumes.co.za will not send a replacement bottle if your notification arrives more than three (3) days after tracking shows your delivery was received.
- AllPerfumes.co.za will not provide refunds for broken bottles under any circumstances.
- See Returns Info page for additional conditions and processes regarding broken or defective products
8. Warranties, Disclaimers, and Indemnification
- Our perfumes are safe for normal, topical use as perfumes. They are not safe for ingestion. Do not put perfumes in eyes or anywhere other than your skin. AllPerfumes.co.za only warranties its products for safe use in small amounts on one’s skin and not for any other purpose.
- You hereby agree to assume all risks in the use of AllPerfumes.co.za products. You agree that AllPerfumes.co.za will not be held liable for any allergic reactions, sensitivities, or damages related to uses of our perfumes other than normal perfume uses.
- You hereby agree that AllPerfumes.co.za, its employees, representatives, and successors, shall not be liable under any circumstances for any damages arising under your use of its products, for any third party uses of the products, for any acts of negligence or recklessness by AllPerfumes.co.za or others, for any breaches of this contract, or for the uses of the products provided by AllPerfumes.co.za by any other parties.
- You hereby agree that AllPerfumes.co.za, its employees, representatives, and successors, shall not be liable for any statements or representations of third-parties regarding its products.
- Title and risk of loss pass to you upon our transfer of products to the courier company. Delivery dates are estimates only and cannot be guaranteed.
9. Intellectual Property
- Use of the AllPerfumes.co.za domain, website links, branding, logo or related materials, adverts and messaging without written permission is a violation of these Terms and Conditions and an infringement of AllPerfumes.co.za intellectual property.
- Stock images on the AllPerfumes.co.za website are in the public domain or purchased by AllPerfumes.co.za for use on its website. If you see an image that is not in the public domain and has not been purchased, please notify AllPerfumes.co.za via the website contact form and it will be taken down within 3 business days of notification. It may be replaced on the website after appropriate investigation of the complaint.
10. Legal Considerations
- Force Majeure. AllPerfumes.co.za will not be responsible to you nor deemed to have breached these Terms for any failure or delay in our performance under these Terms when such failure or delay is caused by acts or circumstances beyond our reasonable control.
- Notices. For feedback, complaints, or requests, contact us through our contact form on our website.
- These Terms and Conditions are governed by the laws of the Republic of South Africa.
- Arbitration. In the event of any disputes or claims arising out of or relating to your use of the AllPerfumes.co.za website or your purchase of our products, you agree to binding arbitration with our legal services. The prevailing party shall be entitled to reasonable costs and attorney’s fees.
- If any provision of these Terms is invalid, illegal, void, or unenforceable, that provision will be severed from these Terms without affecting the validity or enforceability of the remaining provisions of these Terms.
- These Terms and Conditions and your Purchase Order (if accepted) will be deemed the final and integrated agreement between you and AllPerfumes.co.za on the matters contained herein.